Customer Service : New Rules for a Social-Enabled World
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Pinterest for Business : How to Pin Your Company to the Top of the Hottest Social Media Network
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How is the Internet Changing the Way You Think?
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ISO/IEC 27001:2022 : An introduction to information security and the ISMS standard
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The Paradox of American Power : Why the World's Only Superpower Can't Go It Alone
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IT Asset Management: A Practical Guide for Technical and Business Executives
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Hacking Healthcare : A Guide to Standards, Workflows, and Meaningful Use
Fred Trotter
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Run/Stop-Restore: 10Th Anniversary Edition
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Cybersecurity : Issues of Today, a Path for Tomorrow
Daniel Reis
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Implementing Itsm : From Silos to Services: Transforming the It Organization to an It Service Management Valued Partner
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The Software Paradox : The Rise and Fall of the Commercial Software Market
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Work Without the Worker : Labour in the Age of Platform Capitalism
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IT Asset Management : A Pocket Survival Guide
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ISO/IEC 20000 : An Introduction to the global standard for service management
David Clifford
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SIAM/MSI : An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management
David Clifford
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