The Bottom Line : Determining and Communicating the Value of the Special Library
Joseph R. Matthews
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Measuring for Results : The Dimensions of Public Library Effectiveness
Joseph R. Matthews
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The Evaluation and Measurement of Library Services
Joseph R. Matthews
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Scorecards for Results : A Guide for Developing a Library Balanced Scorecard
Joseph R. Matthews
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Encyclopedia of Computer Science and Technology : Volume 14 - Very Large Data Base Systems to Zero-Memory and Markov Information Source
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 5 - Classical Optimization to Computer Output/Input Microform
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 6 - Computer Selection Criteria to Curriculum Committee on Computer Science
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 8 - Earth and Planetary Sciences to General Systems
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 9 - Generative Epistemology of Problem Solving to Laplace and Geometric Transforms
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 10 - Linear and Matrix Algebra to Microorganisms: Computer-Assisted Identification
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 12 - Pattern Recognition: Structural Description Languages to Reliability of Computer Systems
Jack Belzer
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Encyclopedia of Computer Science and Technology : Volume 16 - Index
Jack Belzer
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Coming of Age in Reference Services : A Case History of the Washington State University Libraries
Linda S Katz
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Cooperative Reference : Social Interaction in the Workplace
Linda S Katz
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Cooperative Reference : Social Interaction in the Workplace
Linda S Katz
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Outreach Services in Academic and Special Libraries
Linda S Katz
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Outreach Services in Academic and Special Libraries
Linda S Katz
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Digital versus Non-Digital Reference : Ask a Librarian Online and Offline
Linda S Katz
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Coming of Age in Reference Services : A Case History of the Washington State University Libraries
Linda S Katz
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Adding Value to Libraries, Archives, and Museums : Harnessing the Force That Drives Your Organization's Future
Joseph R. Matthews
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The Evaluation and Measurement of Library Services
Joseph R. Matthews
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