Librarianship : An Introduction
G. G. Chowdhury
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Information for Sustainable Development : Technology, People and Society
G. G. Chowdhury
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Information for Sustainable Development : Technology, People and Society
G. G. Chowdhury
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£120.00
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Introduction to Modern Information Retrieval
G. G. Chowdhury
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Introduction to Digital Libraries
G. G. Chowdhury
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Information Users and Usability in the Digital Age
G. G. Chowdhury
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Assessing Service Quality : Satisfying the expectations of library customers
Peter Hernon
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Coming of Age in Reference Services : A Case History of the Washington State University Libraries
Linda S Katz
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Delivering Satisfaction and Service Quality : A Customer-based Approach for Libraries
Peter Hernon
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Assessing Service Quality : Satisfying the Expectations of Library Customers
Peter Hernon
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Getting Started with Evaluation
Peter Hernon
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Managing with Data : Using ACRLMetrics and PLAmetrics
Peter Hernon
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£91.00
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Financial Management in Academic Libraries : Data-Driven Planning and Budgeting
Robert E. Dugan
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Business Reference Services and Sources : How End Users and Librarians Work Together
Linda S Katz
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Coming of Age in Reference Services : A Case History of the Washington State University Libraries
Linda S Katz
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Gifts and Exchanges : Problems, Frustrations, . . . and Triumphs
Linda S Katz
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Readers, Reading, and Librarians
Linda S Katz
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Doing the Work of Reference : Practical Tips for Excelling as a Reference Librarian
Linda S Katz
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Selecting Materials for Library Collections
Linda S Katz
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