The Zappos Experience : 5 Principles to Inspire, Engage, and WOW
Joseph A. Michelli
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Leading the Starbucks Way : 5 Principles for Connecting with Your Customers, Your Products, and Your People
Joseph A. Michelli
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Lead and Disrupt : How to Solve the Innovator's Dilemma
Charles A. O'Reilly III
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The Science Fiction Hall of Fame, Vol. 1, 1929-1964
Robert A. Heinlein
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The Silver Music Box
Mina Baites
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Crossing the Chasm : Marketing and Selling Technology Projects to Mainstream Customers
Geoffrey A. Moore
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Jack Daniels Stories : Fifteen Mystery Tales
J.A. Konrath
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Shot of Tequila : A Jack Daniels Thriller
J.A. Konrath
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Origin : A Thriller
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The Dame : Book Three of the Saga of the First King
R. A. Salvatore
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Encounters at the Heart of the World : A History of the Mandan People
Elizabeth A. Fenn
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Amethyst Dreams
Phyllis A. Whitney
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Dirty Martini
J.A. Konrath
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Fuzzy Navel
J.A. Konrath
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Cherry Bomb
J.A. Konrath
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Waldo & Magic, Inc.
Robert A. Heinlein
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The Immortal Circus
A. R. Kahler
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The Immortal Circus: Act Two
A. R. Kahler
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Driven to Delight : Delivering World-Class Customer Experience the Mercedes-Benz Way
Joseph A. Michelli
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The New Gold Standard : 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Joseph A. Michelli
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Bloody Mary
J.A. Konrath
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Rusty Nail : A Jacqueline 'Jack' Daniels Mystery
J.A. Konrath
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Dealing with Darwin : How Great Companies Innovate at Every Phase of Their Evolution
Geoffrey A. Moore
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