Managing Quality : Operations 06.07 Paperback / softback
by Amy (Principal of A-Z International Associates, Massachussetts, USA, and Co-Founder of Te Zuckerman, Ned Hamson
Part of the Express Exec series
Paperback / softback
Description
Fast track route to mastering quality management Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process Examples and lessons from some of the world's most successful businesses, including Toyota, Solectron Technology, Sun Microsystems, Sundaram-Clayton, and Prudential Assurance Company, and ideas from the smartest thinkers, including W.
Edwards Deming, Philip Crosby, Genichi Taguchi, Shigeo Shingo, and Dr. A.V. Feigenbaum Includes a glossary of key concepts and a comprehensive resources guide
Information
-
Available to Order - This title is available to order, with delivery expected within 2 weeks
- Format:Paperback / softback
- Pages:136 pages
- Publisher:John Wiley and Sons Ltd
- Publication Date:29/01/2002
- Category:
- ISBN:9781841122212
Information
-
Available to Order - This title is available to order, with delivery expected within 2 weeks
- Format:Paperback / softback
- Pages:136 pages
- Publisher:John Wiley and Sons Ltd
- Publication Date:29/01/2002
- Category:
- ISBN:9781841122212
