Seeing What Others Don't : The Remarkable Ways We Gain Insights
Gary Klein
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How to Talk to Anyone : 92 Little Tricks for Big Success in Relationships
Leil Lowndes
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The Five Roles of a Master Herder : A Revolutionary Model for Socially Intelligent Leadership
Linda Kohanov
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The Leader Habit : Master the Skills You Need to Lead--in Just Minutes a Day
Martin Lanik
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Getting Together : Building Relationships As We Negotiate
Roger Fisher
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The Art of Connection : 7 Relationship-Building Skills Every Leader Needs Now
Michael J. Gelb
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The Zappos Experience : 5 Principles to Inspire, Engage, and WOW
Joseph A. Michelli
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Leading the Starbucks Way : 5 Principles for Connecting with Your Customers, Your Products, and Your People
Joseph A. Michelli
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Winning the Story Wars : Why Those Who Tell - and Live - the Best Stories Will Rule the Future
Jonah Sachs
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TED Talks : The Official TED Guide to Public Speaking
Chris Anderson
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The Art of Negotiation : How to Improvise Agreement in a Chaotic World
Michael Wheeler
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Lead and Disrupt : How to Solve the Innovator's Dilemma
Charles A. O'Reilly III
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The Second Machine Age : Work, Progress, and Prosperity in a Time of Brilliant Technologies
Erik Brynjolfsson
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The Hook : How to Share Your Brand's Unique Story to Engage Customers, Boost Sales, and Achieve Heartfelt Success
Richard Krevolin
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God is My CEO : Following God's Principles in a Bottom-Line World
Larry Julian
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We Are Market Basket : The Story of the Unlikely Grassroots Movement That Saved a Beloved Business
Daniel Korschun
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What Customers Crave : How to Create Relevant and Memorable Experiences at Every Touchpoint
Nicholas J. Webb
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A Winner's Guide to Negotiating : How Conversation Gets Deals Done
Molly Fletcher
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Let the Story Do the Work : The Art of Storytelling for Business Success
Esther K. Choy
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Markets Never Forget (But People Do) : How Your Memory is Costing You Money and Why This Time Isn't Different
Ken Fisher
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Get Big Fast and Do More Good : Start Your Business, Make It Huge, and Change the World
Ido Leffler
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How to Get a Meeting with Anyone : The Untapped Selling Power of Contact Marketing
Stu Heinecke
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Driven to Delight : Delivering World-Class Customer Experience the Mercedes-Benz Way
Joseph A. Michelli
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