preventing and managing disruptive passenger behavoiur : A learning resource for airline crew to help them prevent and manage disruptive passenger behaviour
Philip Hardy
In Stock - usually despatched within 24 hours
Format: Book (Paperback / softback)
managing the risks of working alone : Personal safety advice for lone workers
Philip Hardy
Out of stock
Format: Book (Paperback / softback)
managing and resolving conflict : Advice for staff on dealing with difficult and disruptive people
Philip Hardy
Out of stock
Format: Book (Paperback / softback)