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ITIL Lite : A Road Map to Full or Partial ITIL Implementation, PDF eBook

ITIL Lite : A Road Map to Full or Partial ITIL Implementation PDF

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This publication explains which components are essential and explains how to select the appropriate components for implementation. The title is based around a project template to help readers prepare their own project. Ideal for those departments whose budgets have been reduced but who still want to improve key processes and functions.

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