Please note: In order to keep Hive up to date and provide users with the best features, we are no longer able to fully support Internet Explorer. The site is still available to you, however some sections of the site may appear broken. We would encourage you to move to a more modern browser like Firefox, Edge or Chrome in order to experience the site fully.

Supporting your high street Find out how »
From Conflict to Conciliation : How to Defuse Difficult Situations, Paperback / softback Book

From Conflict to Conciliation : How to Defuse Difficult Situations Paperback / softback

Edited by William W. Purkey, John J. Schmidt, John M. Novak

Paperback / softback

Available to Order - This title is available to order, with delivery expected within 2 weeks

Description

"The Six-C approach provides a framework within which people can work together to attack the problem, not each other.

By ending each conflict with conciliation, those who use this approach can do much more than resolve conflict—they can build each other up so future conflicts will be easier to resolve."—Bob Bowen, Chief Executive OfficerThe Mandt System, Inc. Don′t let conflict get in the way of meaningful collaboration!Conflict is inevitable, but educators can work together effectively if they understand how to defuse difficult situations before they escalate.

This resource describes the Six-C process, a conflict resolution method that allows educators to take progressively more assertive steps as necessary to resolve disagreements.

Based on research and easy to remember, this approach helps readers handle challenging situations using the least amount of time and energy.

Illustrated with many examples and scenarios, the six steps are:Concern: identifying actionable concernsConfer: expressing concerns in nonthreatening waysConsult: reviewing and clarifying the situation collaborativelyConfront: considering consequences and giving clear warningsCombat: taking sustained, logical actionConciliation: mending the wounds and restoring relationshipsFocused on preserving relationships while resolving disagreements, From Conflict to Conciliation can be used in any situation or setting, from the classroom to the community.

Information

Save 6%

£30.99

£29.05

Available to Order - This title is available to order, with delivery expected within 2 weeks
Add to Basket
Sign in to add to wishlist
 
Free Home Delivery

on all orders

 
Pick up orders

from local bookshops

Information