Creating Experience Value in Tourism Paperback / softback
Edited by Nina K (Professor of Marketing, Tromsø University Business School, Norway) Prebensen, Professor Joseph S (Professor of Tourism, Hospitality and Event Management, Indiana University Chen, Muzaffer (Professor & Dept. Chair, University of Massachusetts Amherst, USA) Uysal
Paperback / softback
Description
Research delivers a multitude of approaches to value creation, represented here as a set of definitions, perspectives and interpretations of how tourists, as customers, create value alone and with others.
Now updated throughout, Creating Experience Value in Tourism, 2nd Edition provides a clarification of these approaches as well as a practical translation as to how they can work within industry.
Including a framework to distinguish among key resources or antecedents of customer value, this new edition: - Introduces the concept of co-creation of value in the tourist experience, looking at the definitions, structures and models available; - Provides a new chapter addressing value creation and resource configuration; - Considers consumer behaviour and factors affecting value creation from both physiological and psychological perspectives; - Introduces a new full colour internal design to aid understanding.
Concluding with a summary of the areas for future research, this is a key resource for researchers, particularly those interested in experience value and co-creation, as well as a useful read for students of tourism and related industries.
Information
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Only a few left - usually despatched within 24 hours
- Format:Paperback / softback
- Pages:272 pages
- Publisher:CABI Publishing
- Publication Date:10/01/2022
- Category:
- ISBN:9781800621503
£46.80
£41.25
Information
-
Only a few left - usually despatched within 24 hours
- Format:Paperback / softback
- Pages:272 pages
- Publisher:CABI Publishing
- Publication Date:10/01/2022
- Category:
- ISBN:9781800621503