Please note: In order to keep Hive up to date and provide users with the best features, we are no longer able to fully support Internet Explorer. The site is still available to you, however some sections of the site may appear broken. We would encourage you to move to a more modern browser like Firefox, Edge or Chrome in order to experience the site fully.

Supporting your high street Find out how »
Messages: The Communication Skills Book : The Communication Skills Book, Paperback / softback Book

Messages: The Communication Skills Book : The Communication Skills Book Paperback / softback

Paperback / softback

Item not Available

Description

Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a "gift of gab" that cannot be taught.

The reality is that communication skills are developed slowly and with deliberate effort, and even the most gifted speakers may feel that there is at least one communication skill--say, public speaking--that they just can't master. Messages is a best-selling classic that has already helped more than 100,000 readers develop communication skills in all areas of life.

Now in its third edition, this comprehensive and endlessly practical guide includes a new chapter on couples communication and new information on using validation strategies during conflicts.

Topics covered in this book include: active listening, reading body language, developing conflict resolution skills, talking to children, communicating with family members, public speaking, handling group interactions, being interviewed for jobs, and being the interviewer.

This book is an invaluable resource that can help any reader develop one of the most important skill sets they have.

Information

Other Formats

Save 23%

£16.99

£12.95

Item not Available
Item not Available
Sign in to add to wishlist
 
Free Home Delivery

on all orders

 
Pick up orders

from local bookshops

Information