Please note: In order to keep Hive up to date and provide users with the best features, we are no longer able to fully support Internet Explorer. The site is still available to you, however some sections of the site may appear broken. We would encourage you to move to a more modern browser like Firefox, Edge or Chrome in order to experience the site fully.

Supporting your high street Find out how »
Messages : The Communications Skills Book, Paperback / softback Book

Messages : The Communications Skills Book Paperback / softback

Paperback / softback

Less than 10 available - usually despatched within 24 hours

Description

Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can't be learned or improved.

The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communicate your ideas more clearly will improve every facet of your life. Messages has already helped thousands of people build communication skills and cultivate better relationships with friends, family members, coworkers, and partners.

With this fully revised and updated fourth edition, you'll discover new skills to help you communicate your ideas more effectively and become a better listener.

Learn how to:- Read body language- Develop skills for couples communication- Negotiate and resolve conflicts- Communicate with family members- Handle group interactions- Talk to children- Master public speaking- Prepare for job interviewsThis new edition features a much-needed chapter on digital communication.

Effective communication can easily be compromised when you're not able to read your conversation partner's body language, facial expression, or vocal tone.

This chapter teaches you how to express yourself well via phone, email, texting, and video-all the skills you need to thrive in the digital age.

Information

Other Formats

Save 16%

£20.00

£16.79

Less than 10 available - usually despatched within 24 hours
Add to Basket
Sign in to add to wishlist
 
Free Home Delivery

on all orders

 
Pick up orders

from local bookshops

Information