The Next Library Leadership : Attributes of Academic and Public Library Directors
Peter Hernon
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The Facet Library Management Collection
Wyoma VanDuinkerken
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Records Management and the Library : Issues and Practices
Candy Schwartz
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Records Management and the Library : Issues and Practices
Candy Schwartz
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U.S. Government on the Web : Getting the Information You Need, 3rd Edition
Peter Hernon
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The Facet Performance Measurement and Metrics Collection
Sharon Markless
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Federal Information Policies in the 1980's : Conflicts and Issues
Peter Hernon
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Improving the Quality of Library Services for Students with Disabilities
Peter Hernon
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Linking the U.S. National Technical Information Service with Academic and Public Libraries
Charles R McClure
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Assessing Service Quality : Satisfying the expectations of library customers
Peter Hernon
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Statistics : A Component of the Research Process
Peter Hernon
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Assessing Service Quality : Satisfying the Expectations of Library Customers
Peter Hernon
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Statistics : A Component of the Research Process, 2nd Edition
Peter Hernon
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