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Listening to the Customer - Book

Listening to the Customer

Peter Hernon

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£47.00

£41.25

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Statistics for Library Decision Making : A Handbook - Book

Statistics for Library Decision Making : A Handbook

Peter Hernon

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£37.00

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Public Access to Government Information : Issues, Trends and Strategies, 2nd Edition - Book

£43.00

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Making a Difference : Leadership and Academic Libraries - Book

Making a Difference : Leadership and Academic Libraries

Peter Hernon

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£43.00

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Improving the Quality of Library Services for Students with Disabilities - Book

£41.00

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U.S. Government on the Web : Getting the Information You Need, 3rd Edition - Book

£50.00

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Delivering Satisfaction and Service Quality : A Customer-based Approach for Libraries - Book

£34.95

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Academic Librarians as Emotionally Intelligent Leaders - Book

Academic Librarians as Emotionally Intelligent Leaders

Peter Hernon

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£43.00

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Viewing Library Metrics from Different Perspectives : Inputs, Outputs, and Outcomes - Book

£54.00

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Engaging in Evaluation and Assessment Research - Book

Engaging in Evaluation and Assessment Research

Peter Hernon

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£50.00

£43.35

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Library and Information Science Research : Perspectives and Strategies for Improvement - Book

£103.00

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Library and Information Science Research : Perspectives and Strategies for Improvement - Book

£39.00

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Statistics : A Component of the Research Process - Book

Statistics : A Component of the Research Process

Peter Hernon

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£33.00

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Depository Library Use of Technology : A Practitioner's Perspective - Book

£35.00

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Statistics : A Component of the Research Process, 2nd Edition - Book

£95.00

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The Facet Library Management Collection - Book

The Facet Library Management Collection

Wyoma VanDuinkerken

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£590.00

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