The Zappos Experience : 5 Principles to Inspire, Engage, and WOW
Joseph A. Michelli
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The Corner Office : How Top Ceos Made it and How You Can Too
Adam Bryant
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Leading the Starbucks Way : 5 Principles for Connecting with Your Customers, Your Products, and Your People
Joseph A. Michelli
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The New Gold Standard : 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Joseph A. Michelli
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The Corner Office : Indispensable and Unexpected Lessons from CEOs on How to Lead and Succeed
Adam Bryant
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