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Delivering Fantastic Customer Experience : How to Turn Customer Satisfaction Into Customer Relationships - eBook

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Operations and Process Management - eBook

Operations and Process Management

Nigel Slack

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Governance and Governmentality for Projects : Enablers, Practices, and Consequences - eBook

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Co-Production and Co-Creation : Engaging Citizens in Public Services - eBook

Co-Production and Co-Creation : Engaging Citizens in Public Services

Taco Brandsen

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ERP Systems for Manufacturing Supply Chains : Applications, Configuration, and Performance - eBook

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Leadership and Digital Change : The Digitalization Paradox - eBook

Leadership and Digital Change : The Digitalization Paradox

Einar Iveroth

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Operations Strategy : Design, Implementation and Delivery - eBook

Operations Strategy : Design, Implementation and Delivery

Terry Hill

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Life Cycle Assessment Student Handbook - eBook

Life Cycle Assessment Student Handbook

Mary Ann Curran

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Portfolio and Programme Management Demystified : Managing Multiple Projects Successfully - eBook

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Lean Production for Competitive Advantage : A Comprehensive Guide to Lean Methodologies and Management Practices, Second Edition - eBook

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Delivering Fantastic Customer Experience : How to Turn Customer Satisfaction Into Customer Relationships - eBook

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Definitive Guide to Integrated Supply Chain Management, The : Optimize the Interaction between Supply Chain Processes, Tools, and Technologies - eBook

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TPM in Process Industries - eBook

TPM in Process Industries

Tokutaro Suzuki

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ISO 14001 Step by Step - A practical guide : Second edition - eBook

ISO 14001 Step by Step - A practical guide : Second edition

Naeem Sadiq

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Summary: The Southwest Airlines Way - eBook

Summary: The Southwest Airlines Way

BusinessNews Publishing

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Value Stream Mapping : Reduce waste and maximise efficiency - eBook

Value Stream Mapping : Reduce waste and maximise efficiency

50minutes

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Information First - eBook

Information First

Elaine Evernden

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From Intervention to Social Change : A Guide to Reshaping Everyday Practices - eBook

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ISO 9000 Quality Systems Handbook-updated for the ISO 9001: 2015 standard : Increasing the Quality of an Organization’s Outputs - eBook

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Project Stakeholder Management - eBook

Project Stakeholder Management

Pernille Eskerod

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Modern Hotel Operations Management - eBook

Modern Hotel Operations Management

Michael Chibili

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Omni-Channel Retail and the Supply Chain : Working Together for a Competitive Advantage - eBook

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Andy & Me : Crisis & Transformation on the Lean Journey - eBook

Andy & Me : Crisis & Transformation on the Lean Journey

Pascal Dennis

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The Lean Six Sigma Black Belt Handbook : Tools and Methods for Process Acceleration - eBook

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