Customer Relationship Management : Concepts and Technologies
Francis Buttle
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Strategic Customer Management : Strategizing the Sales Organization
Nigel F Piercy
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Customer Relationship Management : Concepts and Technologies
Francis Buttle
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Building Customer-brand Relationships
Don E. Schultz
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Managing Customer Experiences in an Omnichannel World : Melody of Online and Offline Environments in the Customer Journey
Taskin Dirsehan
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None Customer Relationship Management using Business Intelligence
Graham Sturdy
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The Handbook of Customer Satisfaction and Loyalty Measurement
Nigel Hill
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Improving Your Measurement of Customer Satisfaction : A Guide to Creating, Conducting, Analyzing, and Reporting Customer Satisfaction Measurement Programs
Terry G. Vavra
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Fourth International Conference on Advances in Steel Structures
Z Y Shen
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Fundamentals of Creep in Metals and Alloys
Michael E. Kassner
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Matrix Methods : Applied Linear Algebra
Richard Bronson
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European Banking Law : The Banker-Customer Relationship
Ross Cranston
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European Banking Law : The Banker-Customer Relationship
Ross Cranston
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Factory Information Systems : Design and Implementation for Cim Management and Control
John (Port Hueneme, California, and Austin, Texas, USA) Gaylord
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SUSTAINING High Performance : The Strategic Transformation to A Customer-Focused Learning Organization
Stephen G. (Centre for Strategic Management San Diego) Haines
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Factory Information Systems : Design and Implementation for Cim Management and Control
John (Port Hueneme, California, and Austin, Texas, USA) Gaylord
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SUSTAINING High Performance : The Strategic Transformation to A Customer-Focused Learning Organization
Stephen G. (Centre for Strategic Management San Diego) Haines
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Strategic Uses of Social Media for Improved Customer Retention
Wafaa
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Driving Traffic and Customer Activity Through Affiliate Marketing
Surabhi
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Analyzing Attachment and Consumers' Emotions: Emerging Research and Opportunities
Giuseppe
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