42 Rules for Planning AI in Your Contact Center : An overview of how to plan for artificial intelligence and prepare your data in your contact center
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Social Reading Cultures on BookTube, Bookstagram, and BookTok
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Social Reading Cultures on BookTube, Bookstagram, and BookTok
Bronwyn Reddan
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Agile Project Management with Kanban
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Agile Project Management with Kanban
Eric Brechner
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Agile Project Management with Scrum
Ken Schwaber
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ITIL : A Pocket Guide
Jan Van Bon
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Microsoft SharePoint Online for Office 365 : Administering and configuring for the cloud
Bill English
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Troubleshooting with the Windows Sysinternals Tools
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Agile Project Management with Scrum
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From IT Pro to Cloud Pro Microsoft Office 365 and SharePoint Online
Ben Curry
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Deploying and Managing Active Directory with Windows PowerShell : Tools for cloud-based and hybrid environments
Charlie Russel
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Visual Models for Software Requirements
Anthony Chen
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Software Estimation : Demystifying the Black Art
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More About Software Requirements : Thorny Issues and Practical Advice
Karl E. Wiegers
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Simple Architectures for Complex Enterprises
Roger Sessions
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Microsoft Public Cloud Services : Setting up your business in the cloud
Blain Barton
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Agile Project Management with Kanban
Eric Brechner
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From IT Pro to Cloud Pro Microsoft Office 365 and SharePoint Online
Ben Curry
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