Disinformation : The Nature of Facts and Lies in the Post-Truth Era
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Data Protection Officer
Filip Johnssen
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Computer Basics Absolute Beginner's Guide, Windows 11 Edition
Mike Miller
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Computer Basics Absolute Beginner's Guide, Windows 11 Edition
Mike Miller
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Change Manager : Careers in IT service management
Tracey Torble
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Stories that Move Mountains : Storytelling and Visual Design for Persuasive Presentations
Martin Sykes
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Measuring Itsm : Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives
Randy A. Steinberg
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High Velocity Itsm : Agile It Service Management for Rapid Change in a World of Devops, Lean It and Cloud Computing
Randy A. Steinberg
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Servicing Itsm : A Handbook of Service Descriptions for It Service Managers and a Means for Building Them
Randy A. Steinberg
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Architecting Itsm : A Reference of Configuration Items and Building Blocks for a Comprehensive It Service Management Infrastructure
Randy A. Steinberg
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The Information Diet : A Case for Conscious Comsumption
Clay A. Johnson
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Organizing Itsm : Transitioning the It Organization from Silos to Services with Practical Organizational Change
Randy A. Steinberg
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The Information Diet : A Case for Conscious Comsumption
Clay A. Johnson
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Decrypting the Encryption Debate : A Framework for Decision Makers
Engineering, and Medicine National Academies of Sciences
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Tech Writing Tips : A Practical Guide for Technical People
A M Einspruch
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Business Relationship Manager : Careers in IT service management
Ernest Brewster
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Service Level Manager : Careers in IT service management
John Sansbury
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Change Manager : Careers in IT service management
Tracey Torble
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Development of a Remote Laboratory for Engineering Education
Ning Wang
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Development of a Remote Laboratory for Engineering Education
Ning Wang
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