Please note: In order to keep Hive up to date and provide users with the best features, we are no longer able to fully support Internet Explorer. The site is still available to you, however some sections of the site may appear broken. We would encourage you to move to a more modern browser like Firefox, Edge or Chrome in order to experience the site fully.

Supporting your high street Find out how »
Evaluation and Quality Development : Principles of Impact-Based Quality Management, Paperback / softback Book

Evaluation and Quality Development : Principles of Impact-Based Quality Management Paperback / softback

Paperback / softback

Only a few left - usually despatched within 24 hours

Description

The topics of evaluation and quality management have, up until now, scarcely been linked to one another.

This book contributes to the balancing of this deficit.

It shows how the instrument of evaluation can be utilised, with a focus on quality development in non-profit organisations (NPO's).

It is assumed that the equality of services rendered by non-profit organisations is measured first and foremost against the achievement of the outcomes that were originally planned.

The optimisation of impacts is thus placed at the heart of the evaluation model developed.

To this end, a set of evaluation guidelines is compiled, and the methodology for its application presented.

The impact-oriented evaluation model put forward here can, in principle, be applied in all fields of activity and during all programme phases.

It can also be used for the creation of monitoring systems.

Information

Save 9%

£30.25

£27.45

Only a few left - usually despatched within 24 hours
Add to Basket
Sign in to add to wishlist
 
Free Home Delivery

on all orders

 
Pick up orders

from local bookshops

Information