Difficult People at Work : Action Strategies for Dealing with Challenging Personalities
Heidrun Schuler-Lubienetzki
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Schwierige Menschen am Arbeitsplatz : Handlungsstrategien fur den Umgang mit herausfordernden Personlichkeiten
Heidrun Schuler-Lubienetzki
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Let's Talk with Each Other! : Psychology of Successful Conversation
Ulf Lubienetzki
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How We Talk to Each Other - The Messages We Send With Our Words and Body Language : Psychology of Human Communication
Ulf Lubienetzki
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Tell Me, Where Are We Going and How Do We Get There? : What Matters When Facilitating Groups
Ulf Lubienetzki
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