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The Service Model Navigator : A guide to service innovation in government, PDF eBook

The Service Model Navigator : A guide to service innovation in government PDF

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Strategies for innovative business models in public administration. Innovation in business models has long been a cornerstone in the private sector, and now, its adoption is gaining momentum in the public sector.

Leading this transformation, Kuno Schedler and Ali A.

Guenduez present their groundbreaking work, adapting the globally recognized Business Model Navigator to the public sector: The Service Model Navigator.

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