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Conflicts in Reference Services, Hardback Book

Conflicts in Reference Services Hardback

Edited by Bill Katz, Ruth A. Fraley

Part of the Routledge Library Editions: Library and Information Science series

Hardback

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This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.

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£69.99

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