Please note: In order to keep Hive up to date and provide users with the best features, we are no longer able to fully support Internet Explorer. The site is still available to you, however some sections of the site may appear broken. We would encourage you to move to a more modern browser like Firefox, Edge or Chrome in order to experience the site fully.

Supporting your high street Find out how »
Branded Customer Service: The New Competitive Edge, Paperback / softback Book

Branded Customer Service: The New Competitive Edge Paperback / softback

Paperback / softback

Available to Order - This title is available to order, with delivery expected within 2 weeks

Description

Branded Customer Service breaks new ground in the field of customer service.

It details the next step for marketing specialists who have come to the realisation that significant brand equity is built not just through advertising and public relations efforts.

An integrated brand needs to be lived and expressed through every aspect of the brand's organisational culture-especially the human exchange of customer service.

Information

Other Formats

Save 16%

£21.00

£17.45

Available to Order - This title is available to order, with delivery expected within 2 weeks
Add to Basket
Sign in to add to wishlist
 
Free Home Delivery

on all orders

 
Pick up orders

from local bookshops

Information