BTEC Level 2 Technical Certificate in Business Customer Services Operations Learner Handbook with ActiveBook, Mixed media product Book

BTEC Level 2 Technical Certificate in Business Customer Services Operations Learner Handbook with ActiveBook Mixed media product

Part of the BTEC L2 Technicals Business series

Description

Packed with practical activities and planning support to help you deliver these exciting new qualifications. A complete unit-by-unit course companion for learners. Helps prepare learners for specific job roles. Includes 'Hands on' and 'Ready for Work?' features to develop practical skills. Assessment practice activities and dedicated 'Getting Ready for Assessment' sections support preparation for assignments, tasks and external tests.

Information

  • Format: Mixed media product
  • Publisher: Pearson Education Limited
  • Publication Date:
  • Category: Customer services
  • ISBN: 9781292197401

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