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Apprenticeship Customer Service Practitioner L2 Handbook + ActiveBook, Mixed media product Book

Apprenticeship Customer Service Practitioner L2 Handbook + ActiveBook Mixed media product

Part of the Apprenticeship Level 2 Hospitality series

Mixed media product

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Description

An ideal companion to support apprentices throughout their on-programme learning of Customer Service Practitioner Level 2 Apprenticeship Standard Apprenticeship Handbook for Customer Service Practitioner (Level 2) provides apprentices with all the support they will need throughout the on-programme component of the Customer Service Practitioner Level 2 Apprenticeship Standard.

It is a course companion that covers all the knowledge required by the apprenticeship Standard and set out in the Pearson EPA Amplification.

It will also help apprentices identify and understand how to apply the appropriate skills and behaviours in the workplace.

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£27.49

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