Telecom Convergence, 2/e : How to Profit from the Convergence of Technologies, Services, and Companies Paperback / softback
by Steven Shepard
Part of the Crash Course series
Paperback / softback
Description
This volume examines the three components of the convergence phenomenon - technologies, companies and services - in order to help the reader understand how the fundamentals of customer service are created.
Information
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Out of stock
- Format:Paperback / softback
- Pages:400 pages, 120 Illustrations, unspecified
- Publisher:McGraw-Hill Education - Europe
- Publication Date:19/02/2002
- Category:
- ISBN:9780071387859
Information
-
Out of stock
- Format:Paperback / softback
- Pages:400 pages, 120 Illustrations, unspecified
- Publisher:McGraw-Hill Education - Europe
- Publication Date:19/02/2002
- Category:
- ISBN:9780071387859