Please note: In order to keep Hive up to date and provide users with the best features, we are no longer able to fully support Internet Explorer. The site is still available to you, however some sections of the site may appear broken. We would encourage you to move to a more modern browser like Firefox, Edge or Chrome in order to experience the site fully.

Supporting your high street Find out how »
Casino Customer Service : The WIN WIN Game, Paperback / softback Book

Casino Customer Service : The WIN WIN Game Paperback / softback

Paperback / softback

Item not Available

Description

A guide to customer service in the casino industry in which the authors argue that investments in customer service are "activities in a positive-sum game, or what can be called a win-win game.

The customer wins better enjoyment of products offered, and the casino wins with renewed and repeated patronage."

Information

£28.50

Item not Available
Item not Available
Sign in to add to wishlist
 
Free Home Delivery

on all orders

 
Pick up orders

from local bookshops

Information