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BTEC Level 2 Technical Certificate in Business Customer Services Operations Learner Handbook with ActiveBook - Book

BTEC Level 2 Technical Certificate in Business Customer Services Operations Learner Handbook with ActiveBook

Jonathan Pryce

Format: Book (Multiple-component retail product)

£17.54

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How To Become A Rainmaker - eBook

How To Become A Rainmaker

Jeffrey J Fox

Format: eBook (EPUB)

£7.99

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Successful Key Account Management in a Week : Be a Brilliant Key Account Manager in Seven Simple Steps - eBook

£3.99

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Successful Customer Service : Get Brilliant Results Fast - eBook

Successful Customer Service : Get Brilliant Results Fast

Pauline Rowson

Format: eBook (EPUB)

£3.99

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A Hotel Manager's Handbook : 189 Techniques for Achieving Exceptional Guest Satisfaction - eBook

£53.99

£48.59

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Hug Your Customers : Love the Results - eBook

Hug Your Customers : Love the Results

Jack Mitchell

Format: eBook (EPUB)

£9.99

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Customer Loyalty Programmes and Clubs - eBook

Customer Loyalty Programmes and Clubs

Stephan A. Butscher

Format: eBook (EPUB)

£53.99

£48.59

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Customer Loyalty Programmes and Clubs - eBook

Customer Loyalty Programmes and Clubs

Stephan A. Butscher

Format: eBook (PDF)

£53.99

£48.59

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Practical Customer Success Management : A Best Practice Framework for Rapid Generation of Customer Success - eBook

£32.99

£29.69

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How to Manage the It Help Desk - eBook

How to Manage the It Help Desk

Noel Bruton

Format: eBook (EPUB)

£71.99

£64.79

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The Power of Customer Misbehavior : Drive Growth and Innovation by Learning from Your Customers - eBook

£19.99

£16.99

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Digital Channels and Social Media Management in Luxury Markets - eBook

Digital Channels and Social Media Management in Luxury Markets

Fabrizio Mosca

Format: eBook (PDF)

£45.99

£41.39

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Delighting Your Customers : Delivering Excellent Customer Service...without Breaking the Bank - eBook

£8.99

£8.09

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The Handbook of Customer Satisfaction and Loyalty Measurement - eBook

The Handbook of Customer Satisfaction and Loyalty Measurement

Nigel Hill

Format: eBook (PDF)

£120.00

£108.00

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The New Customer Experience Management : Why and How the Companies of the Future Address Their Customers' Needs Proactively - eBook

£29.99

£26.99

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The New Customer Experience Management : Why and How the Companies of the Future Address Their Customers' Needs Proactively - eBook

£29.99

£26.99

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SUSTAINING High Performance : The Strategic Transformation to A Customer-Focused Learning Organization - eBook

£130.00

£117.00

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SUSTAINING High Performance : The Strategic Transformation to A Customer-Focused Learning Organization - eBook

£130.00

£117.00

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Consumer Services and Economic Development - eBook

Consumer Services and Economic Development

Colin C. Williams

Format: eBook (PDF)

£44.99

£40.49

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Creative Cost-benefits Reinvention : How to Reverse Commoditization Hell in the Age of Customer Capitalism - eBook

£64.63

£54.94

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