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Agents of Change : Managing the Introduction of Automated Tools, Paperback / softback Book

Agents of Change : Managing the Introduction of Automated Tools Paperback / softback

Paperback / softback

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Targets human factors and how they affect the implementation of any kind of automation in the information system environment.

Includes discussion of: accurately portraying the apparent whimsy of upper management; tactics, strategy negotiation, and politics.

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