Please note: In order to keep Hive up to date and provide users with the best features, we are no longer able to fully support Internet Explorer. The site is still available to you, however some sections of the site may appear broken. We would encourage you to move to a more modern browser like Firefox, Edge or Chrome in order to experience the site fully.

SERVICE AUTOMATION FOUNDATION COURSEWARE, Paperback Book

SERVICE AUTOMATION FOUNDATION COURSEWARE Paperback

Paperback

Description

The Courseware package consist out of two publications, Service Automation Foundation Courseware ISBN 978 94 018 0206 2 and Service Automation Framework ISBN 978 94 018 0062 4 .Service Automation is the concept of achieving customer loyalty by the use of automated technologies and builds upon a large demographic and sociological trend.

We are the self-service generation, who are able to make our own decisions.

The self-service generation is nowadays used to search, evaluate and purchase products online for a number of years now.This 2 day course will give you deep insight into the concept of Service

Information

Save 5%

£59.68

£56.69

 
Free Home Delivery

on all orders

 
Pick up orders

from local bookshops

Information