Total Quality Management and Operational Excellence : Text with Cases
John S. Oakland
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ISO 14001 Environmental Certification Step-by-Step
A J Edwards
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Quality and Power in the Supply Chain : What Industry does for the Sake of Quality
James Lamprecht
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Balanced Scorecard Step-by-Step : Maximizing Performance and Maintaining Results
Paul R. Niven
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Total Quality in the Construction Supply Chain
John S Oakland
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Strategic Thinking Illustrated : Strategy Made Visual Using Systems Thinking
Dennis Sherwood
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ISO/IEC 20000 : An Introduction to the global standard for service management
David Clifford
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Making Sustainability Stick : The Blueprint for Successful Implementation
Kevin Wilhelm
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Leading the Internal Audit Function
Lynn (Consulting, Business Advisory and Training, Overland P Fountain
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DOE Simplified : Practical Tools for Effective Experimentation, Third Edition
Mark J. Anderson
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Lean Six Sigma for Engineers and Managers : With Applied Case Studies
Matthew John Franchetti
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Value Stream Mapping for the Process Industries : Creating a Roadmap for Lean Transformation
Peter L. King
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None Business Process Reengineering : Strategies for Occupational Health and Safety
Graham Sturdy
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Healthcare Kaizen : Engaging Front-Line Staff in Sustainable Continuous Improvements
Mark Graban
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The 7 Kata : Toyota Kata, TWI, and Lean Training
Conrad Soltero
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Taguchi on Robust Technology Development: Bringing Quality Engineering Upstream
Genichi Taguchi
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Selecting the Right Manufacturing Improvement Tools : What Tool? When?
Ron (Ron Moore, P.E., Managing Partner, The RM Group, Inc.<br>K Moore
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Total Quality Management (TQM) : A Model for the Sustainability of Projects and Programs in Africa
John N. Morfaw
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Synesis : The Unification of Productivity, Quality, Safety and Reliability
Erik Hollnagel
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Synesis : The Unification of Productivity, Quality, Safety and Reliability
Erik Hollnagel
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Halal Business Management : A Guide to Achieving Halal Excellence
Marco Tieman
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