Success is Assured : Satisfy Your Customers On Time and On Budget by Optimizing Decisions Collaboratively Using Reusable Visual Models
Penny W. Cloft
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Best Practice in Inventory Management
Tony Wild
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Gender, Design and Marketing : How Gender Drives our Perception of Design and Marketing
Gloria Moss
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Developing an ISO 13485-Certified Quality Management System : An Implementation Guide for the Medical-Device Industry
Ilkka Juuso
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The Green Six Sigma Handbook : A Complete Guide for Lean Six Sigma Practitioners and Managers
Ron Basu
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The Toyota Production System Journey : The Continuously Changing Features of TPS and Lean Thinking
Noboru Takeuchi
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Sustainable Self-Governance in Businesses and Society : The Viable System Model in Action
Angela Espinosa
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Service Quality Management in Hospitality, Tourism, and Leisure
Connie Mok
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Measuring Your Company's Environmental Impact : Templates and Tools for a Complete ISO 14001 Initial Review
Mats Zackrisson
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Lean Hospitals : Improving Quality, Patient Safety, and Employee Engagement, Third Edition
Mark (Chief Improvement Officer, KaiNexus, San Antonio, Texas, Graban
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Systems Thinking for a Turbulent World : A Search for New Perspectives
Anthony Hodgson
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Statistical and Managerial Techniques for Six Sigma Methodology : Theory and Application
Stefano Barone
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An Introduction to Quality Assurance in Health Care
Avedis Donabedian
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Quality : A Critical Introduction
John Beckford
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Quality : A Critical Introduction, Third Edition
John Beckford
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Project Management, Planning and Control : Managing Engineering, Construction and Manufacturing Projects to PMI, APM and BSI Standards
Albert Lester
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Lean TPM : A Blueprint for Change
Dennis McCarthy
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What Went Wrong? : Case Studies of Process Plant Disasters
Trevor Kletz
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Guide to Six Sigma and Process Improvement for Practitioners and Students, A : Foundations, DMAIC, Tools, Cases, and Certification
Howard S. Gitlow
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