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Key Element Guide ITIL Service Operation, PDF eBook

Key Element Guide ITIL Service Operation PDF

Part of the ITIL Key Element Guide Suite series

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ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.Key features:Written by authors of the main core guidance titlesProvides a handy overview of the five core titlesEach Key Element Guide shares the same structureQuality assured and endorsed by itSMF International.

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Also in the ITIL Key Element Guide Suite series

ITIL Foundation Handbook

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