Gemba Walks for Service Excellence : The Step-by-Step Guide for Identifying Service Delighters
Robert Petruska
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Format: Book (Paperback / softback)
Gemba Walks for Service Excellence : The Step-by-Step Guide for Identifying Service Delighters
Robert Petruska
Out of stock
Format: Book (Hardback)
Gemba Walks for Service Excellence : The Step-by-Step Guide for Identifying Service Delighters
Robert Petruska
Download - Immediately Available
Format: eBook (EPUB)
Gemba Walks for Service Excellence : The Step-by-Step Guide for Identifying Service Delighters
Robert Petruska
Download - Immediately Available
Format: eBook (PDF)