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ITIL V3 Service Transition, PDF eBook

ITIL V3 Service Transition PDF

PDF

Please note: eBooks can only be purchased with a UK issued credit card and all our eBooks (ePub and PDF) are DRM protected.

Description

This publication offers updated guidance on managing service transition from design specification, change configuration, test, release and deployment.

Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances.

The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.