How to Deal with Difficult Customers : 10 Simple Strategies for Selling to the Stubborn, Obnoxious, and Belligerent
Dave (LearnToLead.com) Anderson
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The Cult of the Customer : Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists
Shep Hyken
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£23.99
£17.35
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How to Talk to Customers : Create a Great Impression Every Time with MAGIC
Diane Berenbaum
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£20.00
£15.45
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The Hidden Wealth of Customers : Realizing the Untapped Value of Your Most Important Asset
Bill Lee
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£20.00
£17.55
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Story Selling in the Connected Economy : Build Trust and Retain Customers for Life
Bill Whitley
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Tracks : A Blueprint for Customer Development
Michael, J. Capone
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Virtanza : The Art and Science of Successful Selling for the Business-To-Business Sales Professional
Debbie Holzkamp
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The Financial Planner's Guide to Client Consideration
Hal Rogers
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Connect : How to Use Data and Experience Marketing to Create Lifetime Customers
Lars Birkholm Petersen
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£18.99
£14.49
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Inbound Organization : How to Build and Strengthen Your Company's Future Using Inbound Principles
Dan Tyre
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£18.99
£17.05
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Listen Up! : How to Tune In to Customers and Turn Down the Noise
Karen Mangia
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The Celebrity Experience : Insider Secrets to Delivering Red Carpet Customer Service
Donna Cutting
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£25.99
£18.65
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Take Their Breath Away : How Imaginative Service Creates Devoted Customers
Chip R. Bell
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£18.99
£14.39
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£28.99
£19.25
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It's the Customer, Stupid! : 34 Wake-up Calls to Help You Stay Client-Focused
Michael A Aun
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£14.15
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The Art of Successful Restaurant Service : How to Make More Money for You & the House
Dan Licitra
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Lessons from the Mouse : A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life
Dennis Snow
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£19.00
£14.49
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Dancing the Digital Tune : The 5 Principles of Competing in a Digital World
Manish Grover
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Connected! : How #Platforms of Today Will Become Apps of Tomorrow
Manish Grover
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Amazement Revolution : Seven Customer Service Startegies to Create an Amazing Customer (& Employee) Experience
Shep Hyken
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£21.50
£15.45
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