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The 10-Second Customer Journey : The CXO’s playbook for growing and retaining customers in a digital world
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A diamond in the rough : Over a 100 specific tips to build a strong customer culture
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David L. Goetsch
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42 Rules for Planning AI in Your Contact Center : An overview of how to plan for artificial intelligence and prepare your data in your contact center
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Customer Service Delivery in Africa : Consumer Perceptions of Quality in Selected African Countries
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Add to BasketManaging Customer Relationships Using Customer Care Techniques : Strategy Development of an International Enterprise
Anna (Czestochowa University Of Technology, Poland) Brzozowska
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The Handbook of Customer Satisfaction and Loyalty Measurement
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Marketplace Dignity : Transforming How We Engage with Customers Across Their Journey
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Optimistic Marketing in Challenging Times: Serving Ever-Shifting Customer Needs : Proceedings of the 2022 AMS Annual Conference, May 25-27, Monterey, CA, USA
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Michael Kleinaltenkamp
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Co-Creation im Privatkundengeschaft von Kreditinstituten
Pierre Stern
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Jan-Paul Ludtke
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This Is Service Design Methods : A Companion to This Is Service Design Doing
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Matt Watkinson
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