Developing Knowledge-Based Client Relationships
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Ross Dawson
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Sport and Policy
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Sport and Policy
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The Dominant Influence of Marketing in the 21st Century : The Marketing Leviathan
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CRM Systems in Industrial Companies : intra- and Inter-Organizational Effects
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Consumer Services and Economic Development
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Consumer Services and Economic Development
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Electronic Bill Presentment and Payment
Kornel Terplan
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The New Customer Experience Management : Why and How the Companies of the Future Address Their Customers' Needs Proactively
Ivaylo Yorgov
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The New Customer Experience Management : Why and How the Companies of the Future Address Their Customers' Needs Proactively
Ivaylo Yorgov
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Digital Economy for Customer Benefit and Business Fairness : Proceedings of the International Conference on Sustainable Collaboration in Business, Information and Innovation (SCBTII 2019), Bandung, In
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Designing and Delivering Superior Customer Value : Concepts, Cases, and Applications
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Designing and Delivering Superior Customer Value : Concepts, Cases, and Applications
Art (Nova Southeastern University, Fort Lauderdale, USA) Weinstein
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SUSTAINING High Performance : The Strategic Transformation to A Customer-Focused Learning Organization
Stephen G. (Centre for Strategic Management San Diego) Haines
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SUSTAINING High Performance : The Strategic Transformation to A Customer-Focused Learning Organization
Stephen G. (Centre for Strategic Management San Diego) Haines
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Hospitality Marketing and Consumer Behavior : Creating Memorable Experiences
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Dangerous Customer Service : Dangerously Great Customer Service...How to Achieve it and Maintain it
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Digital Channels and Social Media Management in Luxury Markets
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Seth Kinnett
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