Creating Sustainable Work Systems : Developing Social Sustainability
Peter Docherty
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Creating Sustainable Work Systems : Developing Social Sustainability
Peter Docherty
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Transformative Consumer Research for Personal and Collective Well-Being
David Glen Mick
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Making Sustainability Work : Best Practices in Managing and Measuring Corporate Social, Environmental and Economic Impacts
Marc J. Epstein
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The Stranger's Long Neck : How to Deliver What Your Customers Really Want Online
Gerry McGovern
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Competitive Identity : The New Brand Management for Nations, Cities and Regions
Simon Anholt
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A Hotel Manager's Handbook : 189 Techniques for Achieving Exceptional Guest Satisfaction
Vincent P. Magnini
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Successful Customer Service : Get Brilliant Results Fast
Pauline Rowson
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Scenario Based Strategy : Navigate the Future
Paul de Ruijter
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Business-to-Business : A Global Network Perspective
Mario (Berlin School of Economics, Germany) Glowik
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Brand-driven Innovation : Strategies for Development and Design
Mr Erik Roscam Abbing
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The DNA of Customer Experience : How Emotions Drive Value
C. Shaw
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Places : Identity, Image and Reputation
Simon Anholt
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Coaching Salespeople into Sales Champions : A Tactical Playbook for Managers and Executives
Keith Rosen
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Coaching Salespeople into Sales Champions : A Tactical Playbook for Managers and Executives
Keith Rosen
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Sensory Marketing : Research on the Sensuality of Products
Aradhna (University of Michigan, Ann Arbor, USA) Krishna
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Consumer Behavior in Travel and Tourism
Kaye Sung Chon
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The Economics of Industrial Innovation
Chris Freeman
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Investor Relations : Principles and International Best Practices in Financial Communications
Anne Guimard
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Segmentation, Revenue Management and Pricing Analytics
Tudor Bodea
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Segmentation, Revenue Management and Pricing Analytics
Tudor Bodea
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