Language in Business, Language at Work
Erika Darics
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Practical Customer Success Management : A Best Practice Framework for Rapid Generation of Customer Success
Rick Adams
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On Time, In Full : Achieving Perfect Delivery with Lean Thinking in Purchasing, Supply Chain, and Production Planning
Timothy (TXM Lean Solutions Pty. Ltd., Australia) McLean
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On Time, In Full : Achieving Perfect Delivery with Lean Thinking in Purchasing, Supply Chain, and Production Planning
Timothy (TXM Lean Solutions Pty. Ltd., Australia) McLean
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Leading the Customer Experience : Inspirational Service Leadership
Sarah Cook
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Leading the Customer Experience : Inspirational Service Leadership
Sarah Cook
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Customer Relationship Management in Electronic Markets
Gopalkrishnan R Iyer
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Customer Relationship Management in Electronic Markets
Gopalkrishnan R Iyer
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Apprenticeship Customer Service Practitioner L2 Handbook + ActiveBook
Lambert Stewart
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Customer Surveys Agen Manager CB
Hatry/Marcotte/Houte
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Marketing Through Turbulent Times
Jenny Darroch
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Marketing to the Ageing Consumer : The Secrets to Building an Age-Friendly Business
D. Stroud
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Practical Customer Success Management : A Best Practice Framework for Rapid Generation of Customer Success
Rick Adams
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The Seven Myths of Customer Management : How to be Customer-Driven without Being Customer-Led
John Abram
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The New Customer Experience Management : Why and How the Companies of the Future Address Their Customers' Needs Proactively
Ivaylo Yorgov
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The New Customer Experience Management : Why and How the Companies of the Future Address Their Customers' Needs Proactively
Ivaylo Yorgov
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Customer Service Over the Phone : Techniques and Technology for Handling Customers Over the Phone
Stephen Coscia
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Maximizing Call Center Performance : 136 Innovative Ideas for Increasing Productivity and Customer Satisfaction
Madeline Bodin
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The Call Center Dictionary : The Complete Guide to Call Center and Customer Support Technology Solutions
Madeline Bodin
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