Debt and Transfiguration : Prospects for Latin America's Economic Revival
David Felix
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Leading the Sales Force : A Dynamic Management Process
Rene Y. Darmon
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How to Win at CRM : Strategy, Implementation, Management
Seth Kinnett
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The Internet and the Customer-Supplier Relationship
Stefano Ronchi
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The Internet and the Customer-Supplier Relationship
Stefano Ronchi
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Designing the Customer-Centric Organization : A Guide to Strategy, Structure, and Process
Jay R. Galbraith
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Developing Knowledge-Based Client Relationships
Ross Dawson
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Developing Knowledge-Based Client Relationships
Ross Dawson
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Sport and Policy
Barrie (Loughborough University, Leicestershire, UK) Houlihan
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Sport and Policy
Barrie (Loughborough University, Leicestershire, UK) Houlihan
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CRM : Redefining Customer Relationship Management
Jeffrey Peel
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Customer Service: Pearson New International Edition PDF eBook : A Practical Approach
Elaine K. Harris
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Building Brands Directly : Creating Business Value from Customer Relationships
Stewart Pearson
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Superior Customer Value : Finding and Keeping Customers in the Now Economy
Art Weinstein
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Superior Customer Value : Finding and Keeping Customers in the Now Economy
Art Weinstein
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Digital Channels and Social Media Management in Luxury Markets
Fabrizio Mosca
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Memorable Customer Experiences : A Research Anthology
Joelle Vanhamme
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Memorable Customer Experiences : A Research Anthology
Joelle Vanhamme
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Electronic Customer Relationship Management
Jerry Fjermestad
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Electronic Customer Relationship Management
Jerry Fjermestad
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How to Win at CRM : Strategy, Implementation, Management
Seth Kinnett
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Developing New Services : Incorporating the Voice of the Customer into Strategic Service Development
Caroline M. Fischer
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Implementing SAP(R) CRM : The Guide for Business and Technology Managers
Vivek Kale
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The Complete Guide to Customer Support : How to Turn Technical Assistance Into a Profitable Relationship
Joe Fleischer
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