Customer Centric Support Services in the Digital Age : The Next Frontier of Competitive Advantage
Jagdish N. Sheth
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The Customer Asset : Understanding and Managing its Value
Neil Bendle
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Artificial Intelligence along the Customer Journey : A Customer Experience Perspective
Ada Maria Barone
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Customer Centricity : Innovative Unternehmenspraxis: Insights, Strategien und Impulse
Susanne O'Gorman
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Customer Insights : Kundenbedurfnisse und Konsumentenverhalten verstehen
Jonas Rashedi
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Corner Grocery Store Principles : Seven Family Business Principles That Will Create Customers For Life
Joe Mangiaracina
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The Art of Mindful Team Building : Driving Results through Effective Leadership
Sara
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42 Rules for Using AI in Your Contact Center : An overview of how artificial intelligence can improve your customer experience
Geoffrey A Best
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Unforgettable : The Art and Science of Creating Memorable Experiences
Phil Mershon
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The Ultimate Customer Experience : 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work
Scott McKain
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Data-driven Retailing : A Non-technical Practitioners' Guide
Louis-Philippe Kerkhove
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Advances in National Brand and Private Label Marketing : 10th International Conference, 2023
Juan Carlos Gazquez-Abad
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Impulse fur das Marketing im New Normal : Was wichtig bleibt, was wichtiger wird – ein Uberblick
Florian Pfander
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Inbound-Marketing fur B2B-Unternehmen : Neukunden digital gewinnen
Christian Dach
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Customer Relationship Management Systems Handbook
Duane E. Sharp
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Close for Life: The Real Estate Agent's Guide to Creating Satisfied Customers that Only Do Business with You
Josh Cadillac
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Add to BasketComplaints to Cheers, Feedback to Gold : Mastering Complaints Management
Gerard Assey
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Hug Your Customers : Love the Results
Jack Mitchell
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The Service Innovation Handbook : Action-oriented Creative Thinking Toolkit for Service Organizations
Lucy Kimbell
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The Buzz : 50 Little Things that Make a Big Difference to Worldclass Customer Service
David Freemantle
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100 Tips for Hoteliers : What Every Successful Hotel Professional Needs to Know and Do
Peter J Venison
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Scoring Points : How Tesco Continues to Win Customer Loyalty
Terry Hunt
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